Managed IT from Skyview
Our Managed IT Services give you the technology support you need - no headaches, no hassles, no hidden costs.
At Skyview, we've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department - at a fraction of the cost and with none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from help desk support to vendor management, backups to disaster recovery - is all provided with a fixed, predictable monthly cost.
Unlike an in-house IT department, we don't take sick days. We won’t blindside you with a two weeks’ notice, leaving you scrambling to replace us, and you won't get hit with hidden fees. You’d be hard-pressed to find a better everyday support solution for your business.
Why Managed Services?
Here's a quick overview of what's included in our Managed Services program:
The Skyview IT Help Desk
24/7/365 coverage and support that you can depend on.
Ever have that moment when you’re working on that big, important project that you’re rushing to get over to a client and the next thing you know, you’re locked out of your system and you don’t have time for a password reset? Or have you experienced trying to get clarification on deliverables from a customer, but email issues are getting in the way holding up the entire process? Maybe you’re just trying to check on your team’s progress, but you’re suddenly going through software and technical issues that you just can’t get past.
These are the types of issues that our IT Help Desk can solve – you no longer have to focus on what is holding you back. Instead, you can put all your focus on what can push you forward.
Stop letting cybersecurity threats keep you up at night and put that focus back on
One of the most important things to understand about IT security is that this isn’t something you “do once and forget about.” The threat landscape is constantly evolving, which means you need to make every effort to stay ahead of cybersecurity threats to your business operations.
At Skyview, we keep your cybersecurity preparedness ahead of the curve. Let us handle things like:
Network Monitoring and Management
Constant monitoring generates constant insight… and opportunities for improvement.
Whether you have a physical network, a cloud-based or virtual network or a hybrid of the two, your organization is made up of countless desktop and laptop computers, smartphones, tablets, servers and more. For your IT infrastructure to work in all the ways you need, it must be as streamlined and as simplified as possible. This is why Remote Monitoring and Management (RMM) software is so critical. RMM monitors 24/7/365, capturing device performance data and scanning processes, applications and event logs, even after everyone else has gone home for the day.
RMM feeds real-time, actionable data back to our own system so that it can trigger automated alerts for more than 2,400 types of potential issues. If a problem rears its ugly head, we’ll be able to put a stop to it now – before it has a chance to negatively impact your business down the road.
Backup and Disaster Recovery Services
No matter what is thrown your way, you’ll be ready.
Disasters are unexpected and come in all shapes and sizes. Is your business prepared?
Cyber attacks and other IT-related disasters aren’t the only types of disasters that can interrupt your operations. A fire in your office can be just as devastating as a computer virus. Weather-related natural disasters should always be considered. Even your own employees might accidentally cause a problem - don’t forget that 58% of lost data comes from human error.
Any one of these events could bring your business to its knees… which is why you need to be ready for anything.
With our comprehensive backup, disaster recovery and business continuity services, even in the wake of disaster, your business will be able to pick right back up as quickly as possible. We can offer you long-lasting protection from a wide range of different types of events, like:
Better management for a better return on investment.
Working with technology vendors on a daily basis can quickly become a full-time job…and you’ve already got one of those. At Skyview, we have long-term relationships with a lot of the top vendors in the area – allowing us to not only step in and act as your single point of contact for all vendor relations, but also putting us in a position to negotiate better deals and better pricing whenever we can.
Whether you’re interested in exploring better options for your Internet, phones, fax services, CCTV, access control, alarms, network wiring or all the above, we’re eager to become the partner you need by allowing you to:
CTO and Strategic IT Consulting
Create a better future for your business through better planning today.
IT should always be a revenue generator for your business – but without the right strategy at the heart of your infrastructure, it can be difficult to get to that point. This is why outsourced CTO services are so important – we can help drive your IT strategy, recommended better ways to use technology to preserve your competitive advantage and more.
Your business is evolving, and your IT needs to evolve right along with it. Skyview offers both the short and long-term initiatives that can help make that happen, unlocking incredible efficiency and productivity gains along the way.
Work anywhere, at any time, without the hassles that come with it.
With so many businesses offering remote opportunities, it’s important to ensure those employees can work anywhere, from any location, at any time with their laptops and mobile devices – but that absolutely shouldn’t come at the expense of security.