Why All SMB’s Need IT Support
Friday, 15 November 2019 17:52
Think I.T is just for large enterprise companies?
58% of small businesses experiences a data breach in 2018!
75% of small to medium sized businesses have exposed usernames and passwords on The Dark Web.
We understand that It’s not just the Cold.Hard Facts. you should consider, so we’ve put together the top reasons why your company needs to have a Managed Service Provider.
Increase your Return on Investment and Save Money Over Time
Having a continuous monthly managed service agreement is an investment. But this is one of those investments that will save on company costs while bringing in a higher ROI. With 24/7 tech support, you don’t have to worry about costly unexpected repairs and 3 rd party illegitimate software. You’ll pay a flat rate that was customized for your business needs and budget.
Get Customized Service
As we’ve mentioned throughout, every company’s technology needs are different. With a professional technical support team, you are guaranteed to receive customized service that is tailored to how your company operates and what it needs. Companies within the medical field will need to follow Hipaa regulations which is obviously different than what a construction services company is looking for. Your support team will have the experience, expertise and options that they have been rigorously trained for. A specialized and customized service is something you get what you pay for.
Enhance Business Security & Give Clients the Service They Expect
You’ve worked so hard to build you company and database. It’s important to protect that company data with the most up-to-date cyber-security methods and have reliable backup systems in place. A managed service provider will put your mind at ease all of the above and more. With IT support, you’ll keep the confidential employee, customer, and company data secure and safeguard your business against cyber attacks. In the event of a disaster your support team will have a recovery system and plan in place to retrieve the data. Nothing better than being prepared.
Your clients expect quality service and nothing compromises a customer relationship like having to
notifying your clients that their data has been leaked to cyber criminals.
With a tech support team, you are ensuring that your clients are receiving the best service they expect.
Streamline your business to client communications and increase those service ratings while building a reputable and reliable service leading to more, happy, satisfied customers.
Streamline Your Processes
Whether you think you have the best technology, or you still have that typewriter stashed in the back, an IT support team can bring cutting-edge technologies customized to maximize your companies potential. You will spend less time researching technology, implementing the software and educating your staff.
Keep your competitive place in the marketplace by relying on the tech that is taking the most successful companies to the next level. You will now have access to IT Specialist- people who have been well educated in the field and have the best answers.
No matter what business you own, you’re probably always thinking about ways to improve your systems. We all do it- even in our personal lives. How can I make this better? How can I finish this faster?
Technology itself can definitely make things easier and with less time but which technologies does your company need? Hire a professional to do the dirty work for you’re the research as to what will work best for your company, employees and network. Understanding the goals that you have and having the ability to understand the tech aspect- giving you the best answer for your company with improving your businesses efficiency. Don’t forget- constant technical problems- virses, worms and ransomware all do the opposite of increasing efficiency.
Decrease Downtime (and spend less on Aspirin)
Let’s face it. We all have gotten that headache from having computer and technology issues. You know….those days when you think it’s a simple solution and find yourself still at ground zero 4 hours later!? Ugh. You can bypass technology worries by investing in IT support. Let professionals take care of the IT issues for a fraction of the time it would take you. This gives you and your team more time that you can focus on crucial internal work, like strategy building and employee management.
Peace of mind is one of the biggest benefits of hiring IT professionals.
Get The I.T Into Your Business
Welcome! It’s the 21st century and technology is rapidly becoming the dominant foundation of businesses everywhere. Technology is constantly changing. Unfortunately, with the advancements, the cyber-criminals are also changing their tactics. Businesses need to stay up-to-date on the best security to stop these criminals. Having a managed service provider at the fraction of the cost of a full time employee. MSP’s are available 24/7, we don’t just work a 9-5. At the end of the day, tech support by an MSP saves you in the long run, decreases your downtime and helps streamline for efficiency. Technology is our future.
Let us know what we can do to increase your employee production time and decrease your costs for your IT support needs.